Frequently Asked Questions

Q: How long does a custom order take?

A: Dementor & Stands (1-2 weeks), Coasters (1-6 weeks), Slice of Earth (2-8 weeks), & Live Edge Wood Round (2-9 weeks)

 

Q: Why does it take so long?

A: All of our live edge wood products are made from salvaged timber. While we strive to keep live edge wood rounds readily available for illustration, sometimes Mother Nature has other plans. Every round is sliced from timber that has already fallen; then dried for 4 weeks – 11 months. If timing is a concern, send us a message and we will be able to give you a narrower time frame for production. 

 

Q: How much do custom orders cost?

A: Dementors & Stands- Cost the same as if you purchased it at a market or show. Check out our website for complete details.

Coasters- If duplicating a design that’s already been created, the coaster will cost the same as if you purchased it at a market or show. Coasters containing a design and name/saying are $13-$18 each based on the complexity of the design.

Slices of Earth- Cost the same as if you purchased it at a market or show. Styles can be found on our website, and slight changes can be made.

Customized Live Edge Wood Rounds- Typically start at $50, and increase based on complexity. A $25 design fee will be charged upfront and be taken off the total of the final piece. We will discuss the design or elements you would like in the piece. I will then provide pictures of two to three live edge wood rounds to choose from. Keep in mind that the design may be slightly altered to accommodate the natural shape of the wood round. Once the wood round has been selected, a final price will be given. Rough design drafts may be provided for an additional fee. Complete payment must be made before the piece will be started.

 

Q: Do you offer shipping?

A: Yes! We use flat rate priority boxes. You may also pick orders up at any market we are a vendor at.

 

Q: Do you have online ordering?

A: Currently we process most custom orders via Facebook Messenger or E-mail, and bill using a Square Invoice. Online ordering will be available this summer on our website.

 

Q: I’m interested! How do I proceed?

A: Custom orders for Dementors, Stands, most Coasters, & most Slices of Earth can be taken at markets. However, you can also message us on Facebook or e-mail Imagineer@JLeatherwoodTrading.com. Customized Live Edge Wood Rounds can be discussed via Facebook messenger or e-mail Imagineer@JLeatherwoodTrading.com.

 

 

Be sure to follow us on Facebook & Instagram for sneak peaks and special offers!

 

*Due to the specific nature of custom orders, no refunds will be given. Please note that these are hand illustrated and variations will occur.*